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i dropped my samsung slide phone and now it wont lock or anything. ive already tried removing the battery, etc. and nothing helped. Any suggestions?
pctrackmom
Newbie
‎04-19-2014 05:54 PM

I dropped my Samsung slide phone and now it won't lock or anything.  I've already removed the battery and it didn't help,  Any suggestions?

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vzw_customer_support
Customer Service Rep
‎04-21-2014 06:03 PM

Oh no! Sounds like your phone has sustained physical damage pctrackmom. Do you have insurance? If so, you can process a claim for a replacement at http://bit.ly/07CrqPK at your convenience.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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