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Can I fix the message stating message expired or not found so that I can receive and send multimedia messages?
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Hello stewardr79!
I'm sorry for any issues with the messaging on your Samsung. Let's take a closer look into this OK? What model device do you have? When was the message sent to your device? If the message isn't read or sent for 5 days, you may not be able to see it anymore. Please provide me with some more details so we can work together on a resolution.
Thanks,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport
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The Model is Samsung SCH-U485. I started getting the error message on
Saturday when attempting to send a photo of my son blowing his first bubble
to his dad. I can neither send or receive picture messages.
On Mon, Jun 2, 2014 at 5:24 PM, Verizon Wireless Customer Support <
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Thanks for the additional information stewardr79! Let's reprogram your phone and test sending those pictures. Call *228>option 1>power off/on at end of call. Keep us posted.
AntonioC_VZW
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i did call the *228 and the error messages are still appearing
On Thu, Jun 5, 2014 at 6:51 PM, Verizon Wireless Customer Support <