i need to reset my PUK number
Enthusiast - Level 1

i been having the problem for three hours!! please help

Edited to start new discussion.

Message was edited by: Admin Moderator

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Re: i need to reset my PUK number
Community Leader
Community Leader

You can find your PUK code by logging into your on-line MyVerizon account or, assuming you have access to another phone, by calling Customer Service.

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

Re: i need to reset my PUK number
Customer Service Rep

whatisthePUKtounlockmyphone We aplogize for the frustration and that you're having issues with unlocking your PUK number. Usually this information is provided by our technical support team or by logging in to My verizon. Have you reached out to technical support?

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