Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
i need to reset my PUK number
whatisthePUKtounlockm

i been having the problem for three hours!! please help

Edited to start new discussion.


Message was edited by: Admin Moderator

Labels (1)
Re: i need to reset my PUK number
tikibar1
Sr. Leader
Sr. Leader

You can find your PUK code by logging into your on-line MyVerizon account or, assuming you have access to another phone, by calling Customer Service.

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

Re: i need to reset my PUK number
vzw_customer_support
Customer Support

whatisthePUKtounlockmyphone We aplogize for the frustration and that you're having issues with unlocking your PUK number. Usually this information is provided by our technical support team or by logging in to My verizon. Have you reached out to technical support?

sheritah_vzw
Follow us on Twitter
@VZWSupport