if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do
junior2018
Newbie

if my intensity 3 was broken and i want to transfer the contacts to a warranty replacement what should i do

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vzw_customer_support
Customer Service Rep

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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vzw_customer_support
Customer Service Rep

junior2018,

I'm sorry to hear that your phone is broken. Had you used the Backup Assistant application while the device was still working? If so, you would be able to sync your contacts to your new device. Here is how to access Backup Assistant: http://vz.to/1qDoVZg .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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