lost phone, purchased one on ebay .. how do I program it? *228 isn't working ...

[cybergal99]

I lost my phone about two months ago.  I purchased the same one used on ebay and now I'm trying to apply my number to it but it's not working.  I usually used *228 to program the rentals I've used for overseas.  Any help would be greatly appreciated.

[acraftylady]

Since you bought it used did you check with amazon to make sure it's not on the lost or stolen list?  That could be one reason it won't activate.  Mary

[SuzyQ]

What phone are you trying to activate?

If it's a newer, 4G smartphone, then you need a SIM card to connect to the network and activate the phone (they are free at Verizon corporate stores).  *228 activates a phone that uses 3G.

[flintgato]

I didn't even know some verizon phones have sim cards, thx for the info.

[elliew]

Since the question is posted in the Basic Phones area I assume she is trying to activate a basic phone