my camera just rotates then goes to home screen

[patti3cats]

my camera just rotates then goes to home screen. how can i stop it?

[vzw_customer_support]

Thanks for reaching out to us, patti3cats. I depend on my camera on my cell phone for everything. Are you using the normal camera app that came with the phone? Or are you using a 3rd party application? How long has this been going on for? Have you been able to power the device off for a few minutes and then power it back on? Also, do you get any kind of errors when the phone takes you back to the main screen? Please keep me posted.

KevinR_VZW

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