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my phone is totally froze up cant do anything to make it work cant power off at all
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my phone is totally froze up ..cant do anything to make it work.. cant power off at all
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Google "Nokia Recovery Tool" download it, connect the phone it should restore the phone with the current verizon/OS update.
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HI,
You can try a "soft reset" by holding down the volume down + power key at the same time until the phone vibrates and restarts (~10 seconds).
Nokia/MSFT Customer Care

