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my phone screen won't do anything. I've tried shutting down, but the message comes up, slide down to shut off, but it won't let me?
Randybev1
Newbie

myWindows phone screen won't do anything. I've tried shutting down, but the message comes up, slide down to shut off, but it won't let me?

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Re: my phone screen won't do anything. I've tried shutting down, but the message comes up, slide down to shut off, but it won't let me?
primortal
Master

Little hard to help without knowing what phone you have

If its a Lumia device hold the power and volume down button for about 10 seconds till it vibrates and reboots.

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