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If you have access to the dialer you can try dialing *228 and selecting option 1. It should then set the lock code to the last 4 digits of your phone number.
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Oh no! We'd be happy to help, pamper. What model phone do you have? Have you tried the last four digits of your mobile number?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport
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If you have access to the dialer you can try dialing *228 and selecting option 1. It should then set the lock code to the last 4 digits of your phone number.