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my phone wont work
alexisaunt16
Newbie
‎05-05-2015 01:00 AM

my htc one m8 wont power off cant make or receive calls it wont charge I brought march 8 and this is the first time I had problems with it I need help it is my business phone

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Re: my phone wont work
Mercedes8
Enthusiast - Level 1
‎05-05-2015 01:25 AM

Have you tried taking battery out, if has sim card take it out and put back in, worked on my phone

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Re: my phone wont work
vzw_customer_support
Customer Service Rep
‎05-07-2015 05:27 AM
Let's get your phone back up and running alexisaunt16! When did you start experiencing difficulties with your phone? Did you recently install any new software or applications to your phone?

Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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