Choose your cart
Choose your cart
$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I forgot the password to unlock my phone. How can I reset it?
Solved! Go to Correct Answer
@Ryan2001,
Never fear help is here! Let's see what we can do to help unlock your phone. What phone model do you have? Did you change the default password for the phone? usually it is the last 4 digits of the mobile number.
JohnB_VZW
Follow us on Twitter @VZWSupport
@Ryan2001,
Never fear help is here! Let's see what we can do to help unlock your phone. What phone model do you have? Did you change the default password for the phone? usually it is the last 4 digits of the mobile number.
JohnB_VZW
Follow us on Twitter @VZWSupport
Why's this marked solution, what exactly is this answer fix?
@Kent3050 wrote:Why's this marked solution, what exactly is this answer fix?
Maybe the suggestion provided over 8 years ago answered the original posters question and they marked it ANSWERED. If you have a question/issue you should create your own current thread.
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.