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phone is stuck on lock screen
jeddy13
Member

can someone help me. my phone is stuck on the lock screen. like how it would look if i were to push the lock button then need to slide up. i can't figure out how to get it off of there.

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Re: phone is stuck on lock screen
vzw_customer_support
Customer Support

jeddy13,

Help has arrived to restore the functions on your phone and get it back working as soon as possible. Does the phone unlock or change after it has been rebooted? Was there anything that was happening right before you started to have this problem? Please share some additional details so that we can assist with getting this working for you.

CandiceH_VZW
Follow us on Twitter @VZWSupport

Re: phone is stuck on lock screen
rbfat
Member

No

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