phone shutsitself off, even when I'm using it.Is there an answer?
Patoc
Newbie

my phone shuts off, even when I am using it. Is there an answer?

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3 Replies
vzw_customer_support
Customer Service Rep

Patoc, that's definitely not something you want to have to deal with on your phone.  Lets see what's going on. When did this start happening?  Has the phone had any physical damage or liquid exposure?  Do you see any errors or obvious problems prior to it shutting off?
MatthewT_VZW
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Patoc
Newbie

I have only had this ph. Since July.It started doing this when I first got it. I thought it was a one time thing,but it still does it.It is so annoying Just yesterday I was on a call,and it just shut off.Can you help?

Sent from my iPad

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Snn5
Legend

What phone are you using?

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