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phone wet ! on screen & won't turn on
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What to do. I have placed it in rice for 24 hours. If I try to cut it on the ! comes up and phone turns itself off.
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Re: phone wet ! on screen & won't turn on
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Hey there Rose77,
It sounds like your phone took a swim. The cellphone in rice trick is really 50/50 it may or may not work. Do you have insurance on the phone? If so you can place claim,http://bit.ly/07CrqPK.
Let us know if you need additional assistance.
Nicholas_VZW
Please follow us on twitter @VZWSupport
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Re: phone wet ! on screen & won't turn on
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Here's my unofficial steps for your best chance of success.
- Turn off the power. Don't try to power on. Remove the battery and other accessories if possible. If the phone is meant to be user-disassembled, do so as far as you are comfortable. (8x's battery doesn't come out, and the 8x doesn't come apart)
- Use a hair dryer on low for a few minutes. This will help evaporate some water.
- Put some rice in a ziptop bag or other container. Long grain rice works best.
- Leave the phone in the unzipped bag for three days. Don't try to power on until the time has passed.
- Reassemble the phone and see if it worked!
Good luck!