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picture messages
abelger
Member

My phone wont send picture messages it just says try again. any suggestions?

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Re: picture messages
tikibar1
Sr. Leader
Sr. Leader

Are you using Verizon's cellular network?  Picture messages won't send/receive over wi-fi.

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Re: picture messages
Ann154
Expert
Expert

Is your cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: picture messages
tikibar1
Sr. Leader
Sr. Leader

ninja'd again! 

Re: picture messages
ashcash1344
Member

having the name problem. turned phone off then on again. that worked the first couple of times. now its just not working period.. this is the only problem im having with this phone.. heeelppp

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Re: picture messages
vzw_customer_support
Customer Support

That's definitely no fun abelger! Did you have the opportunity to remove the battery? Did you ensure you were not on wifi? Here's how to check the settings. http://tiny.cc/6yjrqw

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: picture messages
amygerow
Member

I'm having same problem. Turned off wifi and it still doesn't work. Why is this happening with my Nokia  windows phone when it NEVER was an issue sending or receiving pic messages with my htc android phone?

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Re: picture messages
N_R_-PA
Member

Had the same problem , called customer service and they had to reset the messaging in there system , also make sure your Data is turned on in your phone ( settings ) then ( cellular ) and when you in the settings -check and see if your " Mode selection" is set to LTE and CDMA  ...

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