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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Correct Answer!
problem with samsung u370 or network?
harpman0824
Newbie
‎01-04-2012 08:13 AM

I'm on my 3rd Samsung u370...the issues are the same with each phone...after shutting the phone off overnight and turning it back on in the morning i cannot recieve calls,texts or voicemails..i have to make a test call to reactivate the phone each day...i have talked to many techs,,,all have different ideas of what the problem is...they are now sending me a 4th phone...an LG Octane just to try a different model...my wife's phone with verizon has been working with no problems(an LG Envy 3)...this is so frustrating...been almost 2 months now like this...anyone experiencing anything like this..the u370 is a great phone when its working...i hate the thought of being stuck with the Octane for 2 years

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Correct Answer!
Re: problem with samsung u370 or network?
harpman
Enthusiast
‎01-11-2012 11:43 AM

well..i guess i'll reply to myself...i got the Octane...same problem..Verizon said they would do a trouble ticket..second one btw..so basically i just answered my own problem..its the network..not the phone..and i just sent back the phone i like...geeesh..talked to a supervisor today that was so nice i couldnt even be that mad and i'm stting here with no service..can anyone hear me now!

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