samsung convoy 3, low call volume
Liger_Pants
Newbie

I just got my mother a new Convoy 3, and the call volume is very low. I turned the volume all the way up during a call, but the other person still sounded low and far away. Did I get a dud?

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vzw_customer_support
Customer Service Rep

Oh no Liger_Pants! It shouldn't be to low! Is the device in a case? Or still have the orginal plastic on it? If so, please take them off and retest.

JoeL_VZW
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