Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
setting up corporate email via activesync?
SGTW8
Member

I have tried numerous times to add my corporate email to my phone via acvtivesync. Unfortunately it keeps sending the following error: companyname.org requires that certain security policies be enforced.  Try syncing again to apply policies. If you keep seeing this message, contact a support person or your service provider.  Error Code- 86000C29.  I have tried re syncing and the same error keeps coming up.  Is there a security setting I don't have checked?  Does it have to do with my SD card?  The company I work for doesn't have enough troubleshooting knowledge with W8 phones to help.

Thanks

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: setting up corporate email via activesync?
primortal
Sr. Member
0 Likes
Re: setting up corporate email via activesync?
vzw_customer_support
Customer Support

Hi SGTW8!

Let's look into this! Are you able to send/receive emails on your device with another (personal or corporate) email account? Have you attempted these steps:http://www.verizonwireless.com/support/devices/knowledge_base.html/114009/ ?


Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: setting up corporate email via activesync?
SGTW8
Member

Hello.  Thanks for your response.  Yes, I have my personal outlook and yahoo email accounts on my phone and they work fine.  I have followed these directions as they were the same steps as I followed originally.  I have deleted and gone back through the steps and still the same error message. 

0 Likes
Re: setting up corporate email via activesync?
speedpilotf16
Member

without going into too much details, which program at work do you use to check your email at your work computer? Also do you have to insert a smart card or select a certificate to access it? All of this info is needed for anyone on here to know which type of email account type you need to activate on your phone and how to go about doing it.

0 Likes
Re: setting up corporate email via activesync?
primortal
Sr. Member

SGTW8 Have your Exchange admins take a look at this KB article from Microsoft, Error 85010013, 8600C2B, or 86000C29 when you try to synchronize a Windows Phone-based device to an ...

0 Likes