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speech is off until your language pack has been installed

New User -- Just got phone and finally got bluetooth earpiece paired, now when trying to place call with earpiece, error is being received as above that the language pack has to be installed.  I've gone to every "language" option I can find and nothing appears to be out of sorts.   Tried updates and it is telling me there aren't any updates.  Do I have to download something just to use the bluetooth earpiece with this phone?   Thanks for your help.

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Re: speech is off until your language pack has been installed
Customer Support

Hi schwhiner, Let's get you talking hands-free! I can help you get the Language Pack installed.  Go to Settings>Speech.  Choose the Speech Language that you prefer and also check "Enable Speech Recognition Service." Onjce this is set press and hold your Windows button.  You should not be told that the Language Pack needs to be installed.  Press Settings and once again choose your preferred language.  Please keep me updated on the status as I would be happy to provide additional support.

Thank you,

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