Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get $540 when you bring your phone.
end of navigation menu
unable to send or receive text mesages
ronb65
Newbie

I just changed my plan last week to include texting. however I am unable to send or receive any messages When I send  It reports message failed

Labels (1)
Tags (1)
0 Likes
Re: unable to send or receive text mesages
vzw_customer_support
Customer Service Rep
ronb65
I'd be lost without my text messaging! Let's get this up and running for you. Were you able to text before the plan change? Are there any other Verizon Wireless customers having the same issue? Also, what type of device do you have?
ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes
Re: unable to send or receive text mesages
ronb65
Newbie

I did not have text in my previous plan. I have an LG cosmos 3 phone

0 Likes