unwanted spam ads pop-ups
albohn
Enthusiast - Level 2

Hello all,

I have an LG Cosmos 2 with no data plan and no internet access etc. It's just a phone and texting and that's ALL I want. All of a sudden for about a month I am getting pop-up ads and other "On this Day" crap. Is there a way to stop this annoying, unwanted, communication? Besides changing phones and companies? It's annoying enough that I am considering it.

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1 Solution
albohn
Enthusiast - Level 2

Well, we figured it out. Menu - apps - Daily Scoop - Menu - change all of the settings to none or uncheck all that you have checked. Somehow these got set so it looked like I wanted to receive these daily offerings. I didn't do it consciously so either my toddler did it accidentally or my pocket did. I hope this helps someone else.

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32 Replies
SuzyQ
Community Leader
Community Leader

Sounds like "Premium messaging" - reply STOP to the texts, and call to see if there is a $9.99 charge on your bill for premium messaging.  Then go online to your MyVerizon account and BLOCK premium messaging services.

How did it happen?  You may have taken a survey online, or answered a Facebook question from a friend, or signed up for a ringtone...and the premium message deal was part of the "terms" you agreed to when you did so.  It happened to me via Facebook, and I was getting a "joke-a-day" and got charged the premium fee - nipped it right away and blocked premium messaging, and it hasn't happened since.

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trumpet102
Newbie

I agree. I am getting scroll ads that I'm sure Verison is getting a cut from. Then you should lower my bill or stop sending scroll ads to my non-smart phone or I will switch services.

David

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smsrefunds
Newbie

Guys

You dont necessarily need to block the premium text messages the STOP message will work. The block could be used as a last resort.

More importantly if you have not request the service then a refund is possible there are specialist companies that can recover  your sms refunds just google it or pm.

I hope this helps

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SydneyK
Master - Level 3

I think you saw my original message. Thanks for your cooperation.

To the original poster, I suggest blocking premium messaging.

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B33
Legend

+1 Smiley Happy

analog_guru
Enthusiast - Level 2

Same here.  Getting something like Daily Scoop and some Weather Report CRAP.  Nothing I signed up for.  What I'm seeing, since I generally have keyboard locked, is an image in the lower right corner of the screen.  When I unlock the keyboard, _sometimes_ the thing runs, _sometimes_ it opens the APPS folder.

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Wildman
Legend

Try downloading Air Push Detector from the market and run it on your device to verify it isnt a application that has advertisment in it, if it finds anything try remmoving the application and see if the adware stops..

I agree that this isnt Verizon causing this, it is something you installed or accessed that allowed these messages..  Blocking

blocking premium messaging.is a very good suggestion also.

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analog_guru
Enthusiast - Level 2

The misbehaving APP is called "Daily Scoop", but

none of the suggested methods to terminate it seem to work on my LG VN251.

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Wildman
Legend

Ok, I stand correct Daily Scoop does appear to be a Verizon product installed on all LG devices and as far as I can tell there isnt any way to disable the applications alerts...

Check all this post should cover any questions you may have..

http://support.verizonwireless.com/clc/faqs/Wireless%20Service/daily_scoop.html

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analog_guru
Enthusiast - Level 2

So it's a way for me to be annoyed for which I have no control over it?

Maybe I should return to my original thoughts

when my series of problems began... round up all

the disenchanted customers (easy to find, they

post all over the web) and file a class action?

Wildman
Legend

Basically applications like this isnt breaking any laws so I do not see the bases of the law suite but I can say that it can be a bit of a pain to deal with the notifications but officially the application or the message are classified as Spam because from what I have read the application has to be accessed to start the notifications process and I am sure that in the agreement to use the application it explains that the notifications will happen.  Not disregarding your feelings on this situation but pointing out another angle to consider.

Have you tried looking in the settings menu of the app and see if there is a option to disable the notifications?

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analog_guru
Enthusiast - Level 2

It came installed on the phone. Force-feeding

you advertising is indeed spam. I'll run it by

my son-in-law, a deputy county attorney. If he

gives a thumbs up I'll bring up one of my attorneys... I only have three >:-}

Wildman
Legend

Well you are free to proceed as you see fit but make sure that it is understood that the advertisment seems to be only a issue on a handfull of device and this is because the application that it is attached to has to be ran by the user and they have to agree to use the app..  

You may want to be sure that the agreement for using the application does not inform you of the advertisment because if it does your case wont have much to stand on.

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PhilKe3fl
Enthusiast - Level 2

I can give you one good reason that a law suite might be possible:

Let's say you're in an emergency life or death or bodily injury situation, you go to place your call for help & now you have to spend 30+ seconds handling the stupid ad before you can place your call.

It would be far better to nip this in the bud BEFORE Verizon or "Daily Scoop" gets hit with a multi-billion $ law suite for a death or injury, don't you think?

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analog_guru
Enthusiast - Level 2

Finally got the phone to accept "No"... maybe it

read my inner self and decided to cooperate O:-)

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Wildman
Legend

I just looked over the post link I post for you earlier and found this....   Did you follow this to disable the app as it states?

How do I cancel Daily Scoop?

If you decide you donโ€™t like receiving Daily Scoop, you can delete the software from your phone by going into the Get It Nowยฎ catalog and removing the software. Should you reconsider, you are welcome to re-enroll at anytime.

You can delete the application from your phone by following this procedure:

  • Select "Main Menu."
  • Then select the "Get It Now" menu.
  • Click "Tools on the Go."
  • Then select "Daily Scoop."
  • Choose "Options."
  • Select "Delete/Cancel."
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analog_guru
Enthusiast - Level 2

I don't have a "Get It Now", just "APPS". But I

finally figured out which keystrokes were

required to get "NO" to stick (ignore the

directions and experiment and pray) O:-)

So I'm hopeful.

It drove me nuts during a day-long patent

deposition last Saturday. The only way I could

stop it was to turn-off the phone... it went

insane during that "Haboob" (here in Phoenix

=-O The lawyers were not happy, particularly

when I snapped at the opposition attorney (she

claimed to have an EE degree) that she was just too dumb to understand >:-}

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Wildman
Legend

Looks like from the manual that the "Get It Now" option is listed under the menu as the "Media Center" icon, do you see that under youy menu?

Heres the link to show you for your device..  http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31076

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albohn
Enthusiast - Level 2

So I don't have a Get it Now. I have Daily Scoop listed under my Aps, but when I go to Options on it, there is no option for deleting or canceling!?

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Wildman
Legend

The option appears to be in a other area than in the actually application...  Everything appears to directing to a "Get It Now" option.

Check out this video..

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