Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
video will not play on computer
ktherrick
Member

mp4 transferred to computer will not play

Labels (1)
0 Likes
Re: video will not play on computer
Snn5
Sr. Leader

You should check the codecs for the program you use to open media files.  The Windows forum on Microsoft or the related prog's community or devpage, if such exists, would be good places to start.

0 Likes
Re: video will not play on computer
Genserik
Member

PLEASE BE CAREFUL WHEN DOWNLOADING CODECS OFF THE INTERNET.

If you are not experienced with browsing the internet and can't find out how to tell if a codec downloader is legitimate then please be cautious.

Quicktime player can play .MP4s, so can VLC Media Player.

VLC Media Player is a safe and trusted software application that comes with a TON of codecs already.

If you do download a codec from the internet, please make sure that it is directly from Microsoft (unless you know where else to look, or how to validate it is not a virus).