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water damage indicator
Enthusiast - Level 1

where is the water damage indicator located??  Technical Support told me to check where the sim card is. I saw a light red line on the card itself, is that what i'm looking for? does this mean i have water damage??

I need to make a claim if there is any water damage, but i dont want to pay for that if there isn't any.

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Re: water damage indicator
Customer Service Rep


Help has arrived! Have you had the opportunity to take the device in store for a hands on evaluation? What issues are you experiencing with your device that require a replacement? Any physical damage?


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