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I recently activated a old pre paid flip phone and I added minutes with a refill card on my verizon wireless account online. It shows the payment as well as the calls I made to it but it never lets me get through to the person. What is the glitch?????
Solved! Go to Correct Answer
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I apologize for the problems you've experienced GrandmaJean. I know it's important to have your concerns addressed and resolved. We don't have access to prepaid accounts, but the number to call is 888-294-6804. Please make sure you select the correct option, but you must allow the prompts to finish before making a selection. If you don't, this may be why you're unable to get through.
AdaS_VZW
Follow us on Twitter at @VZWSupport
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I apologize for the problems you've experienced GrandmaJean. I know it's important to have your concerns addressed and resolved. We don't have access to prepaid accounts, but the number to call is 888-294-6804. Please make sure you select the correct option, but you must allow the prompts to finish before making a selection. If you don't, this may be why you're unable to get through.
AdaS_VZW
Follow us on Twitter at @VZWSupport
