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The only option left is to visit a Verizon Store.
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I used the tool that was saved on my desktop from yesterday. Is that ok?
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Yep that's fine. I'm suspecting it's a hardware issue being yesterday it worked fine for a bit yesterday.
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Will they replace it without cost?
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That I can't answer.
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Trader1
We absolutely want you to have a great working phone. Do you have any physical or liquid damage to the device? Are you still under the 1 year manufacturers warranty? Did you purchase an extended warranty or insurance?
ChristopherM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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My is doing the exact same thing. My IT person at work can't figure it out. I can't connect either here or at work.
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