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Hi, my Sony Xperia v3 factory reset itself inside of my pocket the other day. Is there any way to recover the memory? The phone was not backed up by the way.
dpfam
Newbie
‎09-15-2015 02:50 PM

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Re: Hi, my Sony Xperia v3 factory reset itself inside of my pocket the other day. Is there any way to recover the memory? The phone was not backed up by the way.
vzw_customer_support
Customer Service Rep
‎09-17-2015 03:13 PM

dpfam,


I'm regret to hear that you device malfunctioned in this manner.  If the device was not backed up, then we'd have no way of restoring any information for you.


Are you positive that your device was not backed up with the Verizon Cloud? Here's some information on the Cloud and how you're able to restore information; http://vz.to/1rVG0ux




TrevorC_VZW
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