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How do I get my Z3v display Caller ID info on incoming calls?
Megmick83
Member

Stock install. Incoming call triggers ringtone and LED pulses, but the display is unmoved. Pressing any button to wake the screen hides the call. Only way I've found to answer the phone is to enable the raise-to-ear feature.

Bad hardware?

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Re: Z3v displays no Caller ID info on incoming calls.
vzw_customer_support
Customer Support

We want to make sure you can stay connected, Megmick83! Please check Settings>Personalization>Manage Notifications>All. Make sure the box next to InCallUI and Phone is checked.


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: Z3v displays no Caller ID info on incoming calls.
vzw_customer_support
Customer Support

We want to make sure you can stay connected, Megmick83! Please check Settings>Personalization>Manage Notifications>All. Make sure the box next to InCallUI and Phone is checked.


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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