In My Verizon, I selected a new mobile number set to take effect with my next billing cycle. The last step says "wait for a confirmation email. A confirmation email is sent to the address regist...
I replaced my damaged device with an old device on the same line. This lead to an unwanted change to that line which increased the monthly cost by $25. All the other lines on the sh...
Today I just found out that two different agents on two different dates this month made unauthorized changes to my account services/features (the paid ones, so yes this was illegal). I could n...
My wife and I have the same phones and the same services on a single account. When I set the default voicemail greeting on my phone, it says "<phone number> is not available. To leave a messag...
We are long-time and very happy Verizon Wireless customers. We used to live in Washington DC, where service quality is superb. We’ve recently relocated to Telluride Colorado and have been...
Dear support, I have trade in 2 of my old devices 1. iPhone XS 64 GB Gold for $ 22.91 monthly credit ($550 trade in value) Device already turn to verizon and I am not getting $22.9...
I originally called Verizon over a month ago because my Personal Hotspot wasn’t working, and now, over a month later there is still no resolution. I have asked kindly and repeatedly to be ...
I purchased a new iphone with trade in instant credits applied. I picked the phone up in store 2 days ago and the phone wont turn on, nothing. I contacted customer service for help and they offered t...