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ksoldotcom · ‎03-27-2021

In My Verizon, I selected a new mobile number set to take effect with my next billing cycle. The last step says "wait for a confirmation email. A confirmation email is sent to the address regist...

Dpdan · ‎03-06-2021

I replaced my damaged device with an old device on the same line. This lead to an unwanted change to that line which increased the monthly cost by $25. All the other lines on the sh...

sabevissia · ‎03-22-2021

Today I just found out that two different agents on two different dates this month made unauthorized changes to my account services/features (the paid ones, so yes this was illegal). I could n...

qianqianbunny · ‎03-19-2021

Excuse me, I would like to have a will serve letter from Verizon. Can someone teach me how to do that? Thank you very much!

AZBruno · ‎02-27-2021

My wife and I have the same phones and the same services on a single account. When I set the default voicemail greeting on my phone, it says "<phone number> is not available. To leave a messag...

SDPearson · ‎01-21-2021

We are long-time and very happy Verizon Wireless customers. We used to live in Washington DC, where service quality is superb. We’ve recently relocated to Telluride Colorado and have been...

techin · ‎01-27-2021

Dear support, I have trade in 2 of my old devices 1. iPhone XS 64 GB Gold for $ 22.91 monthly credit ($550 trade in value) Device already turn to verizon and I am not getting $22.9...

Terryz1 · ‎01-12-2021

I originally called Verizon over a month ago because my Personal Hotspot wasn’t working, and now, over a month later there is still no resolution. I have asked kindly and repeatedly to be ...

Terryz1 · ‎01-09-2021

Hotspot quit working Terryz1 Member ‎01-09-2021 01:10 PM To begin with, I am a prepaid customer with an iPhone 6 that has been w...

AP0108 · ‎01-08-2021

I purchased a new iphone with trade in instant credits applied. I picked the phone up in store 2 days ago and the phone wont turn on, nothing. I contacted customer service for help and they offered t...

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