All Unanswered Topics

Subject

Author

Posted

My wife called me twice today and she said it just rang and rang and I did not get any indication t...

‎03-29-2021 09:22 AM

This is a pretty ridiculous problem that won't go away and customer service is not compelled to hel...

‎03-13-2021 10:44 PM

Since our plan renewed on 2/1/2021 one of the lines has not had access to it's data. The other two ...

‎02-10-2021 05:16 PM

It is time to shine a light on Verizon’s prepaid scam. Using my case as an example: I am a long-ter...

‎01-11-2021 12:22 PM

Ran out of data and cannot add data via website, phone, or Verizon store.... how long does it take ...

‎01-05-2021 09:10 AM

A ongoing chat and call info to share for 2 hours now a ron has been silent on my phone a superviso...

‎12-11-2020 02:29 PM

@ NoahS_VZW and the rest of @vzw_customer_support Thank you again for being the one capable and w...

‎12-11-2020 10:12 AM

I have a data-only plan through a reseller, so I haven't been able to get this resolved myself with...

‎12-09-2020 06:58 AM

Hiya! I don't see the ability to set up 2-Factor Authentication in the My Verizon app for my Pr...

‎12-04-2020 04:45 AM

I have been calling Verizon's Prepaid customer service for weeks to resolve an issue with a defecti...

‎11-13-2020 02:59 PM

I can put atleast 10 others examples but heres the latest one while in chat ( my Verizon app) inqu...

‎11-05-2020 08:34 AM

Is it worth changing to a similar pre-paidi plan. It appears that I can get the same service for $...

‎10-22-2020 10:51 AM

i have jatpack. I have a prepaid plan and pay $35 with $5 autopay discount. I do not pay any other ...

‎09-26-2020 06:45 AM

I switched to prepaid from postpaid. The speed is incredibly slow mostly between 100 kilo bytes an...

‎08-24-2020 01:01 PM

‎07-16-2020 09:05 PM

I need my phone records for legal matters before the courts get it. But I have a prepaid account an...

‎07-14-2020 08:28 PM

Hi i have been calling 888-294-6804 all day and can never get to a point where I can hold for a hum...

‎06-29-2020 07:11 PM

both my and my wife's phone quit working after noon today. i can see my account online and we have ...

‎06-22-2020 03:37 PM

I need to change phones now. The online transaction did not succeed. Chat is not responding. The cu...

‎06-20-2020 08:00 AM

Just learned all my voicemails disappeared when transferring to prepaid and I wasn't notified in ad...

‎06-17-2020 02:13 PM