Re: Apple News+ Promo
vzw_customer_support
Customer Service Rep

It is important that you are able to use your Promo. Did you already get the email message, and the link didn't work, or are you still waiting for the email message?

 

PeterP_VZW

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Re: Apple News+ Promo
vzw_customer_support
Customer Service Rep

Hey, Hanner124! We just wanted to follow up to see how the phone call went. Are you still having trouble?

 

ScottD_VZW

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Re: Apple News+ Promo
MB634
Newbie

Same issue here tonight. Hit the button and nothing happens and now indicates offer used. 

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Re: Apple News+ Promo
Maggieb64
Newbie

I am having the same issue. Can’t access the apple news+ using my reward. It wants me to pay $9.99

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Re: Apple News+ Promo
vzw_customer_support
Customer Service Rep

NotSure76, we can get this corrected for you so you can take advantage of the Apple News+ promotion. We've sent you a private message to further assist. Thank you.

 

 

AlanS_VZW

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Re: Apple News+ Promo
Kmbrlee
Newbie

I am also having this issue— were you able to redeem it with assistance?

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Re: Apple News+ Promo
vzw_customer_support
Customer Service Rep

We want to make sure that your reward is properly redeemed, can you please elaborate on the steps you took to get the promotion redeemed?

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Re: Apple News+ Promo
vzw_customer_support
Customer Service Rep

Kmbrlee, we are here to help! Are you trying to open the link on a computer or on your phone? If it's on your phone, is you phone's system and browser up to date? - ScottD_VZW

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Re: Apple News+ Promo
Oduya
Newbie

I ended up paying $9.99 for a month of Apple News+ as the reward would not accept now the 'Use now' button is grayed out. So far the first attempt at using a My Verizon reward has cost me $10.

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Re: Apple News+ Promo
Mike2442
Newbie

I can't redeem my promo for the news+ for 6 months with the Verizon rewards.

Please let me know how to fix the issue.

 

 

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