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BOGO iPad Issue
mdbpitchick
Member

I purchased 2 iPads on 1/7/22. They were both supposed to ship on 1/18/22, but only one did. I contacted customer service a couple of days ago to ask about the status of the 2nd iPad to which they responded they don’t have an exact date but rest assured, it will be shipping soon. The next day I got an email from Verizon that basically said sorry, we just ran out of stock. You’re new shipment date is 2/11/22. 

Obviously, this is upsetting. I’m currently paying full price for 1 iPad. I don’t even want the 2nd one anymore after all this trouble but I definitely don’t want to pay full price for 1. It seemed like a great deal but who knows when I’ll actually get it. 

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Re: BOGO iPad Issue
vzw_customer_support
Customer Support

Hello, we are terribly sorry to read about your recent Apple iPad purchase, dealing with shipment delays can certainly be a headache. Our goal is to provide a world-class experience. We are here to help. Please send us a Private Note to further assist you. ~Gilbert

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Re: BOGO iPad Issue
mdbpitchick
Member

I sent a private message

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