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I tried at least 10 times to sign in to Verizon Cloud via my iPad mini and i get the same error message consistently:
After selecting what I want to backup I get a message:
Something Went Wrong
There was a problem when you signed in
Please wait a moment and sign in
again [422 : 4508]
What am I doing wrong
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Have you tried deleting the app and then downloading it again? VZW apps are really finicky about whether they work or not.
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Thanks for your reply I tried at least 10 times. The same error
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I am sure you are doing everything correct Special100! I
want to make sure you can view your Verizon Cloud. Have you tried logging in on
a computer? Did you get an error message there? I want to get to the
bottom of this so please share details.
AmberF_VZW
Follow us on Twitter @VZWSupport
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The problem is entirely with the app but I cannot find the contact information for the development team. You could try calling 8009220204 or *611 and select the option for tech support. Otherwise, you could facebook message them through their page (when I've contacted them through their page I received replies the same day). Alternatively, you could tweet them or try Live Chat on this website.
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Can you please be more specific. Do you mean a computer running on a windows 8? Running VerizonWindowsInstaller.exe gets xml parsing error errors"not well formed invalid token at line 220
Please clarify
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Thanks for your fast response Special100! I was wondering if you can go to http://vz.to/1B2gZqd and log in and view your Verizon Cloud information. Have you had a chance to try another tablet? Please share.
AmberF_VZW
Follow us on Twitter @VZWSupport