Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can't Send Email from iPad

I'm trying to send email over my Verizon wireless connection.  I need to know what the Username, smtp server name, port and SSL settings are for my Verizon wireless account.  The mail is for my account which does not allow smtp access from outside their network.

See Below:

POP Settings

  • Account Type: POP or POP3
  • Incoming Mail Server:
  • Incoming Server - POP3 port: 995
  • Outgoing Mail Server (SMTP):
  • Outgoing Server - SMTP port: 587*

* Note: If you are able to receive, but not send, emails while on your mobile device, you'll need to use your mobile carrier's outgoing SMTP server and port.

Thank you for your assistance.

Labels (1)
Re: Can't Send Email from iPad
Customer Support

I want to be sure that we are on the same page here SHEMCC17. You are trying to send an email from your roadrunner account over the LTE network? What happens when you try to send one?


Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Can't Send Email from iPad

Yes. I am trying to send email for my roadrunner account over Verizon LTE on my iPad.

Messages stay in my outbox with an error saying that no connection is available.  I'm following their advise and asking what the smtp settings are for my LTE account.

Roadrunner/TWC/Spectrum are not allowing smtp connections from outside their network.

Re: Can't Send Email from iPad

Does this link help: Common Email Server Addresses (POP3 / IMAP / SMTP) | Verizon Wireless

...Just another VZW customer...trying to offer some assistance...