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Cant activate my new iPad’s number
ghyena
Member

I recent bought a iPad Pro to use for myself that says it has a phone number but when i try to activate it, it wont let me. And when i try to add it to my Apple ID as a contact it says its registered with another account? What? Should i get a new phone number or is there something else wrong? I literally opened the box yesterday.

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Re: Cant activate my new iPad’s number
vzw_customer_support
Customer Support

KerryC_VZW Hello, we are here to help in any way we can. Please send us a Private Note to continue.

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Re: Cant activate my new iPad’s number
jav6
MVP
MVP

@vzw_customer_support wrote:

KerryC_VZW Hello, we are here to help in any way we can. Please send us a Private Note to continue.


@vzw_customer_support , @kerryc_vzw  If you are able to resolve the OP's issue privately, please share what you can publicly what the solution was for the next user with the same issue.

...Just another VZW customer...trying to offer some assistance...