Are we being charged for the use of 2 iPads? Our old iPad does not work and haven’t been using it for a long time. If we are being charged for the usage of 2 iPads, please eliminate one of them.
Also, we want to decline the insurance. I’m assuming that the extra $30.48 per phone is the insurance cost?
Please deduct these costs.
Good morning, 501Tanhouse1. I am a consumer on a budget, and I sincerely understand your concerns about specific charges on your bill. Your satisfaction and billing accuracy are paramount to us. We want you to be certain of all the details on your bill charges, and if you see specific charges that need to be adjusted, we will be happy to help.
Please review the itemized bill to check the accuracy of all charges. You can see a copy of your detailed paper bills in a PDF format if you follow the steps at this link (https://www.verizon.com/support/view-latest-bill/).