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Delete contacts in cloud?
PJ57
Member

HHow do you delete contacts in the cloud? 

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Re: Delete contacts in cloud?
MiiHere
Leader

Log in and then: My Verizon>My Device>Back up Contacts (this takes you to the cloud)

Select contacts and then you'll see a small tool bar of selections to the right - a box or a check mark in a box, 3 horizontal lines i believe, a trash bin even. Use the check mark in the box to select multiple and then delete.

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Re: Delete contacts in cloud?
MiiHere
Leader

Log in and then: My Verizon>My Device>Back up Contacts (this takes you to the cloud)

Select contacts and then you'll see a small tool bar of selections to the right - a box or a check mark in a box, 3 horizontal lines i believe, a trash bin even. Use the check mark in the box to select multiple and then delete.

View solution in original post

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Re: Delete contacts in cloud?
Sewbeatnik
Member

The only option I have in the drop down menu is "add to favorites".  Where is the option to delete contacts?

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Re: Delete contacts in cloud?
PJ57
Member

I figured it out by myself.  Choose the box with the check mark in it.

Choose each contact you want to delete by checking the box that appears

on top of the "person" on the left side.

Go up to the toolbar on the top of page.  Choose the 3 dot icon.

A drop down will appear with an  option to  delete contacts.

A Pop up will remind you to empty the trash.

Go to the top toolbar again and click on the trash can.  DONE.

Tech support couldn't tell me this, but I did!  They said you could only delete single contacts

And you can but this is much more efficient.

Peggy

Personal information removed as required by the

Message edited by Verizon Moderator

Re: Delete contacts in cloud?
Sewbeatnik
Member

Thanks for the quick reply!  Did you do this from a PC or laptop?  When I try to do this from my smartphone, the only option I have in the drop down menu is to add favorites.

Sent from my Verizon Wireless 4G LTE smartphone

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Re: Delete contacts in cloud?
MiiHere
Leader

I guess me saying "Use the check mark in the box to select multiple and then delete." Wasn't clear enough?

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Re: Delete contacts in cloud?
PJ57
Member

A PC is best

Peggy

Personal information removed as required by the

Message edited by Verizon Moderator

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Re: Delete contacts in cloud?
vzw_customer_support
Customer Support

Being able to delete unwanted contacts easily is important, Sewbeatnik. You've come to the right place. When you use Verizon Cloud on your phone, the options are very different. Starting from your PC is best to mass delete. Here's a link for Verizon Cloud to get started. http://vz.to/1NPf2Qc


LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Delete contacts in cloud?
Sewbeatnik
Member

Thank you!!

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Re: Delete contacts in cloud?
Sewbeatnik
Member

Thanks!

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