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If I have LTE service on my phone should I expect the same on my pad?
newfam
Member

Just installed the new Verizon SIM card received today into my iPad Pro. WiFi is working but I am showing no cellular service. My question is if I have LTE service on my phone should I expect the same on my pad?

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Re: If I have LTE service on my phone should I expect the same on my pad?
vzw_customer_support
Customer Support

We hope you're enjoying your new iPad, newfam. It's important you're getting the best possible signal on your device. If you are in a 4G LTE area, your 4G LTE iPad should also pick up this signal. To ensure your data is working properly, please turn off wifi and enable data. You can enable data with these steps, Settings > Cellular Data > Cellular data Switch > On. Please let us know how this goes.

 

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: If I have LTE service on my phone should I expect the same on my pad?
vzw_customer_support
Customer Support

We hope you're enjoying your new iPad, newfam. It's important you're getting the best possible signal on your device. If you are in a 4G LTE area, your 4G LTE iPad should also pick up this signal. To ensure your data is working properly, please turn off wifi and enable data. You can enable data with these steps, Settings > Cellular Data > Cellular data Switch > On. Please let us know how this goes.

 

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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