Netflix and ITunes Movies are lagging when talking

20key20 · ‎10-25-2019

Movies are not streaming properly on iPad Pro. Words are not matching with the moves there is a delayed reaction when movies play. How can I fix this?

vzw_customer_support · ‎10-28-2019

20Key20, we understand the importance of ensuring your movies are streaming without delays. Are issues only when you are streaming movies? Do you notice slow data speeds when browsing the internet on your phone? When did you start experiencing difficulties with streaming movies?

20key20 · ‎11-02-2019

I noticed these issues about a month ago. And they occur frequently. I wasn't sure if it's because the iPad is one generation older then the latest. But that shouldn't be the case. The internet I don't know think lags as much. But movies when I play them the words do not match their actors lips. It is a delay not sure what the issue is with that.

vzw_customer_support · ‎11-04-2019

Thank you for that information. Which app are you using to watch movies? Are your apps and device software up to date? Also, are you listening to movies while connected to a Bluetooth device or straight from the iPad?

ChristianP_VZW