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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
New Device
jhendrixsr1
Member

My new Ipad came today but it has a screen Protector that has a deep scratch in it.

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Re: New Device
vzw_customer_support
Customer Support

I am sorry to hear you got a screen protector that has a deep scratch on it, jhendrixs1. Lets find out any solutions on getting a replacement. Where did you purchase the screen protector? To clarify, was the scratch on the display or the protector screen itself?  

 

EdwinW_VZW

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