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No sound unless I use the earphones
Babb63
Member

Hi. I have an iPad Air 2. I have no sound without using my earphones. I've tried a soft reset, default reset, nothing is covering the speaker, I've tried plugging/unplugging the earphones from the jack, I've tried as best I could to clean the jack. Nothing is working.

Thanks for any help

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Re: No sound unless I use the earphones
vzw_customer_support
Customer Support

Babb63-

I live by my earphones. Let's make sure that we get this solved once and for all. How long has this been happening? Around the time that this started, do you remember making any changes to your device (new software update, new applications, etc)? Any physical/liquid damage on the device?

AmberK_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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