I have now tried to place an order online for a new iPad 3 separate times. The last time I called a rep, placed the order, made the payment, and received a ship date. Now they can’t find my order!! My local store straight up lies to your face. How do I get in touch with someone who can actually help me?
Oh, no! This isn't the type of experience we want for you. We want to make sure you start enjoying your new iPad. Do you already have an account with us or planning on setting up new service? Have you checked your email or message app for any order updates?