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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Smart Family not working with iPad

I would like to know why several Verizon reps have told me I could block certain apps from an iPad my daughter is using for school using Smart Family , only to find that Smart Family won't work with iPads in this capacity.  Why in 2021 with ALL the issues parents are having with protecting kids from certain sites, is Verizon NOT addressing this issue?  Either make Smart Family work on ALL platforms or at the very least, train your store reps to tell us the truth and not just what we want to hear in order to buy a specific product.

Re: Smart Family not working with iPad
Customer Support

We're very sorry to hear about receiving mixed information regarding Smart Family capabilities. We never mean to provide you with inaccurate information, and for that we are sorry. Please review the iPad limitations on the main Smart Family FAQ here: This may answer many other questions for you. Let us know if we can help with any other information in the future. - Henry