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Verizon Message keeps shutting down
Spider43
Member

Using on iPad2 without data plan.

App keeps shutting down spontaneously.

ANy suggestions?

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Re: Verizon Message keeps shutting down
vzw_customer_support
Customer Support

Spider43 We certainly want to help make sure you are getting the best use with your tablet. I do have a few questions to help figure out why this is happening. To clarify, you are not using our Network? Are you using your home Wi-Fi? Does it shut down when you are using a certain app?
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Verizon Message  keeps shutting down
Spider43
Member

Not on network.

Using WiFi.

Message+ app closes spontaneously. No other apps up at the time.

Tried deleting and downloading app, but behavior still occurs.

Able to send message successfully before it closes down.

Thanks,

SM

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Re: Verizon Message  keeps shutting down
vzw_customer_support
Customer Support

Spider43 Thank you for the additional information. We understand using Messages+ without it closing would render the best results. We would like to make sure what is causing the app to close. Please turn off Wi-Fi and try using our Network. Keep us posted and let us know if that solves the closing issue.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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