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Why can't I delete sent mail on my iPad?
corlight
Member

I"m unable to delete my sent e-mail on my I-Pad mini. In the sent column it shows a dulled out number 43.  I use Verizon.  I also have an I phone and desk top and they do not show any dulled out numbers in the e-mail sent column

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Re: unable to delete sent mail on I pad
vzw_customer_support
Customer Support

corlight, keeping updated on your email is essential. Let's ensure you have the ability to maintain it going forward. Since you have checked the email account via desktop and it shows up dated, the next step would be to uninstall/reinstall the email account via the tablet. Please be sure to know your username and password for the email account as we do not have access to this private information. Click here for steps to uninstall. http://vz.to/1l7O0eM
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: unable to delete sent mail on I pad
vzw_customer_support
Customer Support

corlight, keeping updated on your email is essential. Let's ensure you have the ability to maintain it going forward. Since you have checked the email account via desktop and it shows up dated, the next step would be to uninstall/reinstall the email account via the tablet. Please be sure to know your username and password for the email account as we do not have access to this private information. Click here for steps to uninstall. http://vz.to/1l7O0eM
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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