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How do I reconnect my service? Can't even access account on my iPad
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Jeni_SC,
Let's get your iPad 2 to get a internet connection so you can enjoy it again. Do you have a monthly data plan or prepaid? Does it connect successfully to wifi? When did this issue start?
KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I think this actually may have happened when I updated the iOS a little bit ago. I do receive wireless signal inside my home
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Oh, and it's a monthly plan that is up to date
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Jeni_SC,
Roger that, thanks for the additional details. If you disconnect your wifi connection and attempt to browse the internet do you receive any error messages?
KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Says cannot open page because your iPad is not connected to the Internet
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Jeni_SC,
Let's find out what is causing your iPad to not connect to the internet. Please go to settings, cellular data, and ensure cellular data is turned on.
KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!