Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPad reads as"no Service" for connection.
Jeni_SC
Member

How do I reconnect my service? Can't even access account on my iPad

Labels (1)
0 Likes
Re: iPad reads as"no Service" for connection.
vzw_customer_support
Customer Support

Jeni_SC,


Let's get your iPad 2 to get a internet connection so you can enjoy it again. Do you have a monthly data plan or prepaid? Does it connect successfully to wifi? When did this issue start?


KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: iPad reads as"no Service" for connection.
Jeni_SC
Member

I think this actually may have happened when I updated the iOS a little bit ago. I do receive wireless signal inside my home

0 Likes
Re: iPad reads as"no Service" for connection.
Jeni_SC
Member

Oh, and it's a monthly plan that is up to date

0 Likes
Re: iPad reads as"no Service" for connection.
vzw_customer_support
Customer Support

Jeni_SC,


Roger that, thanks for the additional details. If you disconnect your wifi connection and attempt to browse the internet do you receive any error messages?


KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: iPad reads as"no Service" for connection.
Jeni_SC
Member

Says cannot open page because your iPad is not connected to the Internet

0 Likes
Re: iPad reads as"no Service" for connection.
vzw_customer_support
Customer Support

Jeni_SC,


Let's find out what is causing your iPad to not connect to the internet. Please go to settings, cellular data, and ensure cellular data is turned on.



KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes