Activation for iPhone 11 stuck
kshook1
Newbie

I bought an iPhone 11 and am trying to set it up. When the Verizon pin/SSN screen comes up, I type in the pin but then the keyboard is in the way of the continue button and it won’t let me click continue to move forward. How do I fix this? Is this an issue with the phone itself?

Labels (1)
0 Likes
Re: Activation for iPhone 11 stuck
vzw_customer_support
Customer Service Rep

Welcome to our Social Media support, I hope you are having a great day. Congrats on your new phone, we certainly want to make sure it works properly for you. How did you purchase the phone? Did you try restarting it? Thanks in advance.

-Rosie

0 Likes