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Bad Service on iPhone 11
tishbru
Member

Ever since I did the last update to iOS 14.8, I have a weak signal where I used to have a strong signal, and my calls are getting dropped.  Anyone else having these problems?  I'm in Fairfield county, CT

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Re: Bad Service on iPhone 11
vzw_customer_support
Customer Support

We are experiencing higher volumes than normal. Please allow us a moment and we will be with you shortly. Do not respond as this may cause delays with receiving a response. -Lorenzo

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Re: Bad Service on iPhone 11
vzw_customer_support
Customer Support

We definitely want to provide service that you can count on. Are you receiving any error messages on your phone? There are no alerts for your area. -Lorenzo

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Re: Bad Service on iPhone 11
tishbru
Member

No, I'm not receiving any error messages, just my coverage has worsened since the update and I don't have a very strong signal any more.  My zip code is 06897

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Re: Bad Service on iPhone 11
Piscestg
Sr. Member

The current iOS for iPhone is 15.0.1. I suggest updating to that before trying anything else. 

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Re: Bad Service on iPhone 11
vzw_customer_support
Customer Support

tishbru, have you attempted any troubleshooting on the device since the update? *Jose

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