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Call filter not working

After the iOS 15.2.1 update, my phone did a hard reset. I’ve no idea why. I downloaded the call filter app again. when I try to set it up, it says it needs to access my contacts but when I click on settings to do that, there’s no way to allow that access. How so I fix this?

Re: Call filter not working
Customer Support

Selmore93, I want your Call Filter to work as it should. The Call Filter app does not work with an E-SIM on an iPhone, however the Call Filter App will work when you are using the Physical SIM. Keep in mind, if Dual SIM is being used, Call Filter is not supported. Does any of this apply to you?  *Bee