Can't make calls on new iPhone11
mullinsbillie221
Enthusiast - Level 1

I just activated my new phone and transferred all data, but I can't make a phone call.  My call goes to Verizon message saying I am being transferred to an operator who will assist using a credit card.  

Help me figure out how to complete the set up.

 

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Re: Can't make calls on new iPhone11
sa431095
Enthusiast - Level 1

I just figured it out. You can find the PUK code on myverizon>devices>PIN and Personal Unblocking Key.

Then put in the PUK code in your phone and it will activate it automatically 🙂 

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