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Cellular Data Connection Does Not Work
dlg2000
Member

I have had an iPhone 11 for a year and for the last 4 months whenever I leave home try to access the internet with Safari using Cellular Data the websites start to load and then "timeout".  Other apps that need internet will work.

I have removed the SIM card for 20-30 seconds and that fixes the problem for the moment but it is unreasonable to do this every time I leave the house!  Is there a more permanent fix for this problem?

 

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Re: Cellular Data Connection Does Not Work
acraftylady2
Sr. Member

Don't have am apple phone but what happens with a different browser?

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Re: Cellular Data Connection Does Not Work
vzw_customer_support
Customer Support

dlg2000,

 

That would get old very quickly. We want to make sure you can rely on your device. We're glad to help. What happens if instead of removing your SIM you just restart your phone? Does this happen no matter where you are? -Andrew

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Re: Cellular Data Connection Does Not Work
rafin66
Member

similar issue with iPhone 11.  virtually no access  to common apps like ESPN, twitter,  if I am not connected by wifi.  

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Re: Cellular Data Connection Does Not Work
vzw_customer_support
Customer Support

Yikes! You should most certainly be able to access your apps, rafin66. We're here to help! Just to clarify, does the problem persist everywhere, or in a specific area? Is your device software currently up to date? Does the problem persist when using the Safari app, as well? -Kia

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